Privacy Policy

1. Information Collection and Use

We collect various types of information when you download, install, and use the Application. This may include:

1. Automatically Collected Information
   • Internet Protocol (IP) Address
   • Pages and screens visited within the Application (including the time and date of your visit)
   • Duration of usage sessions
   • Operating system version on your mobile device
2. User-Provided Information

   In order to enhance your experience, we may ask you to provide certain personally identifiable information. For instance, we may request your name, email address, or other contact details for customer support, marketing promotions, or important notifications.

3. Location Data

   The Application does not gather precise GPS or real-time location data of your device.

We use the information collected to:

• Operate and maintain the core functionalities of the Application.
• Communicate important information, required notices, and marketing promotions.
• Improve Application performance and user experience.

2. Third-Party Access

We may share aggregated, anonymised data periodically with external services to improve the Application and our overall service. This data does not personally identify individual users.

Additionally, the Application utilises third-party service providers, each with their own privacy policies, including:

• Proxed.AI
• OpenAI
• Openpanel
• RevenueCat

We recommend reviewing the Privacy Policies of these third-party providers to understand how they collect, process, and store information.

3. Disclosure of Information

We may disclose both User-Provided and Automatically Collected Information in certain circumstances:

1. Legal Compliance
   • When required by law, such as compliance with a subpoena, court order, or similar legal processes.
2. Protection of Rights
   • If we believe disclosure is necessary to protect our rights, ensure user safety or the safety of others, investigate fraud, or respond to a government request.
3. Trusted Service Providers
   • We employ reliable third-party companies and individuals to help us analyse how the Application is used, fulfil requests, or perform related services on our behalf. These providers are obligated not to disclose or use the information for any other purpose.

4. Opt-Out Rights

If you prefer to stop any collection of information by the Application, you can do so by uninstalling the App from your device. You may use the standard uninstall processes available through your device settings or the applicable mobile app store.

5. Data Retention Policy

We will retain User-Provided Data for as long as you use the Application and for a reasonable period thereafter. If you wish us to delete any personal data you have provided through the Application, please contact us at support@phytoai.app.

We will respond within a reasonable timeframe and take steps to delete your data unless we are legally required to retain it.

6. Children's Privacy

We do not knowingly collect or solicit personal information from children under the age of 13. If we discover that a child under 13 has provided us with personal data, we will promptly delete such information from our servers.

If you are a parent or guardian who becomes aware that your child has provided personal information, please contact us immediately at support@phytoai.app.

7. Security

We are committed to safeguarding the confidentiality of your information. We implement a variety of physical, electronic, and procedural safeguards designed to protect against unauthorised access, use, or disclosure of the information we collect and maintain. However, no security measures are completely foolproof, and we cannot guarantee absolute security.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time for any reason. We will post the new Privacy Policy on this page and indicate the effective date. By continuing to use the Application after these updates become effective, you agree to the revised terms.

9. Your Consent

By using the Application, you consent to the processing of your information as outlined in this Privacy Policy, now and as amended by us in future updates. If you do not agree with these terms, please discontinue use of the Application.

10. Contact Us

If you have any questions, concerns, or suggestions regarding this Privacy Policy or our data practices, please get in touch: